
Branded Surveys
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |No payout
Did not receive payout. I have checked with PayPal they can see branded surveys payout but under a different email.
I never gave Brandon surveys this other old outdated email. I need a reissue on to the correct email that I gave you and better yet drop it into my PayPal account please
User's recommendation: Don't do branded surveys hey cash paid me within a5 minutes right into my PayPal account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't participate in survey again
Dear Branded Survey Team
I hope this message will get to you well.
Please i suddenly find out this morning that i can no longer participate in your survey. Please help me look into the issue and resolve it. I will be waiting for your feedback.
Thank you in advance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Payout
I have been doing surveys for 4 days earned about $20 give or take. I did the payout thing correctly I'm sure.
I have not received one penny from branded surveys. My email is rollingstone fan1@***.com please send me my money.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Payout issues
I am super Pierce because I have played this game all day. Just to get 5 bucks and I have changed my old phone number over to my new phone number and still yet they still keep sending me calls to the old freaking number.
Like I would like my little $5. I can't talk to a real person. I'm sick of the robots.
A real person.
A customer service of this company should call me back. 334648****
User's recommendation: I would dare refer anybody. What about now
It’s fair
Its nice to use Branded survey, so you can have extra money on it for grossery purposes and other things.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Did not receive payout.
Since this happened they have ignored me.
I was doing surveys for your company,i got to the point of my first payout.Went through a lot of trouble,to set up my bank info,then i was kicked out. This is not right,i want that payout,and nothing more to do with you.
I'm going to complain to the Better Business Bureau about this. Thanks,G Hannah Jr
User's recommendation: Not a good company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Need to change my phone number
My phone service suddenly changed my number and now I have a new one. I need to change it with you so that I can cash out.
User's recommendation: Be prepared to run into problems trying to reach customer service. Each time I called I got a busy signal and then had a heck of a time trying to find a way to send a message. I am trying to change my phone number so I can cash out as they suddenly required a code.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount
I am very upset. I have been emailing for a couple of weeks regarding payout emails not being received.
I did a few surveys. This afternoon, when I went in to do a survey, the system asked me to log in. When I did, it acted like I was a new user. The system indicates I only have 50 points.
I have nearly $30 in Rewards. How do I get my points restored? I have around 2800 in rewards for surveys that I was going to cash in.
I really want my points to be reestablished. Lynn Merrill.
Preferred solution: I would like my points restored.
Been logged out of my account
I have completed enough surveys since Monday to receive 17% bonus points, which is not easy! I cant get into my account, do I lose the cash I have earned?
Im fuming!
Why cant you log me back in? Why do I have to give bank details ( I wont be doing) to pay a £1 for tech services to help me get back in?
User's recommendation: Don’t bother!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChange phone number
I need to change my phone number. The one currently on my account is a 5936 number, which I no longer have, so I can't verify to receive my payout.
- Really works
- To hard to change things
Preferred solution: To change my number an get my money withdrawed that I've earned already doing many surveys
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I had a very positive start!
I am always skeptical of these earn money from home apps or websites. I decided to try it because they dont ask for an initiation fee or monthly membership, so it felt like a safe option.
I made $47.00 in 4 days plus about $10.00 in reward points that Im supposed to get on Sunday.
The first day I completed enough surveys to earn Gold level. I was completing surveys left and right !
Now for the not so good part:
I was able to cash out my money no problem !
But now, seems like many of the surveys I attempt to do are filled or I am not a good match.
Its frustrating because I wasnt having these issues prior to cashing out my earnings. Another of the biggest frustrations is also like many others mentioned, youll answer questions for like 15 minutes only to be told you print qualify!!! The absolute worst!!!
Overall, I did make this extra cash and this was definitely a relief.
I will continue to try and make at least $80 a week.
If the issues persist, I will have to delete this app.
Final words: this is definitely time consuming and requires A LOT of patience.
Money is real. I connected my Paypal account and my money was transferred instantly !
Do not expect thousands, but the amount of money you make depends on you and the apps ability to honor those rewards to you.
User's recommendation: If you’re patient, it’ll work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Help granted
The customer resolved most of my issue after I contacted pissed consumer. I am grateful for pissed consumer and branded surveys for responding to my issue.
I still had a few points missing but it's nothing I am going to make a hassle about! I was thankful to get most of my issue resolved.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Rejected survey
Out of the blue, one of your partners alerted you that a completed survey was rejected. Why?
I did nothing listed on your no-no list and I refuse to pay to talk to an expert. I have completed and submitted surveys, but the screen does not state that I completed the survey and received any points. In the middle of a survey, after completing several questions, a message appears saying the survey is full. That's it, you can't go on and no points are awarded.
Survey time estimates are longer than stated, or a short minute survey goes on and on with no apparent end. The latest one is that every large point survey I start ends with a message: survey full or I don't qualify.
Preferred solution: My reward point money.
User's recommendation: Be careful which surveys you choose to take.
Virtual Card not linking to Wallet
The phone call never went through. NOTHING was or probably will be resolved. I believe this is a scam.
User's recommendation: Don’t use this company. The fact that you can barely reach them is NOT a good sign. Seems like a scam.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can’t ask questions
Branded, list a phone number that doesn’t work, I also sent them a email never heard back, so don’t know if that even works , I also sent a message to pissed consumer club
How come you post a disconnected phone number and the email address ignores me or is it not real also, I need to know how I can be verified, I cant use the camera deal, it accepts everything I put in but will not verify me , I have tried a bunch of times and no money , are you even real or a scam, staying hidden from the public makes a lot of questions
- Can not reach a human and the chat is so dumb
Preferred solution: Paid
User's recommendation: I won’t refer any
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