Contact Branded Surveys Customer Service
Branded Surveys Phone Numbers and Emails
Toll-Free Number:
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(888) 848-2525
Branded Surveys Email:
Branded Surveys Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Branded Surveys Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Branded Surveys is 8888482525. 34% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Branded Surveys may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Branded Surveys Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Branded Surveys is 8888482525. 34% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Branded Surveys may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Branded Surveys mainly because of account, return/ replace and request for information.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Branded Surveys is compliance@gobranded.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Branded Surveys?
Most Popular Number:
| Total calls: 840 | Issues resolved: 15 | Last call: Jan 8, 2026 |
Contact Information
Branded Surveys Website:
Branded Surveys Help Center:
Corporate Office Address:
Branded Surveys Customer Service Reviews
My issue was that my branded survey payouts were not being applied to my Amazon gift card balance.
I have sent multiple emails and finally spoke to a live person (the live person was at an international call center).
My issue was that my branded survey payouts were not being applied to my Amazon gift card balance.
I was told that the issue was due to a server being down. The person did not know when the server was going to be back up.
NOT HAPPY AT ALL with the feedback that I got from the customer service person.
Need more help to solve money loss cases
Too much waiting no good news
Nothing good happen yet sad
Not use this company fired me too early
With no pay not cool sad no right to use that company if no case solved of worked money evil plot never again.
Yet to get my number changed. I have send multiple requests. I have so many points but I cannot get payouts because of the number.
How Good is Branded Surveys's Customer Service?
Summary of Branded Surveys Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Branded Surveys?
Account Question:
- “Change phone number To Redeem to paypal”
- “Change phone number”
- “Close my accounts”
Return/ Replace Question:
- “Payout missing and can't change PayPal account email”
- “Trying to change my payment options”
- “I need to change my phone number on my account”
Request for Information Question:
- “Enquiry”
- “I need help to change my phone number”
- “Update my phone number”
Payments and Charges Question:
- “Was this that my payment was successfully processed and just got the confirmation email but not sure what happened to the destination bank account can’t find my recent payment”
- “Can’t get paid”
- “I need to find another payment option. I no longer have a PayPal account”
Shipping and Delivery Question:
- “Did not receive my payout”
- “Did not receive rewards.”
- “Did not get payment”
Product/ Service Question:
- “Error message on every survey I do”
- “Problem with last cash out”
- “I have been doing surveys and it's not giving me point. Also on the ones I finish some have send bad link or error I like doing them but to many have not gone though and i had told me”
Cards Question:
- “Lost card of $70.63 on virtual card visa”
- “Bad gift card”
- “Issue with a visa card”
Website/ Application Question:
- “Won't let me proceed on site”
- “App won't let me cashapp out keep kicking me”
- “Can't cash out and can't get on the site”
Staff Question:
- “Hang ups by employee's non payment”
- “Need customer service real person help”
- “I am a speed reader completed all.ofy surveys and customer service women was extremely rude and still froze my account this stealing 9.88 of my hard wearn earnings”
Employment Question:
- “Still waiting to get paid”
- “Need to update my new phone number to be able to get paid out”
- “Help me get my phone number verified so I can get paid using my PayPal account.”
Activation/ Cancellation Question:
- “Activation of gift card”
- “My surveys have closed down pease could you reactivate them”
Refund Question:
- “A refund was sent to branded survey to be put back on my account for $8.25 yesterday”
Other Question:
- “Cash out”
- “Phone”
- “Unable to participate in surveys”
Compare Branded Surveys Customer Service To
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