Clarence P Ves

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Verified Reviewer

Surveys I’ve completed and not got credit for

Ive completed 3 surveys in the last 24 hours and havent gotten credit for. Ive completed 3 surveys and didnt get credit for them

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Preferred solution: Credit for the surveys I’ve completed

Marylou M Bkl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Clarksburg, West Virginia

I didn't receive my payout on my PayPal account

Branded Surveys - I didn't receive my payout on my PayPal account
Contains 1 confidential file for company representatives

For some reason my payout did not go to my Paypal account I've been doing this for a long time but something went wrong is there a way that you can give me my points back or what

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Montel Qzh

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Verified Reviewer
| map-marker Houston, Texas

The company does not provide a toll free number for US customers.

Cashed in my points for $66 gift card.

Agreed to pay $3 to get the hard plastic Master Card Gift Card.

Put in the code number.

No card.

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Jeffrey M Ukw

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Verified Reviewer
| map-marker Fort Lauderdale, Florida

Can’t revive my money

Branded changed the way I can receive my earnings. It DOES NOT WORK

Ive been trying for a week now and nothing works. And I think Im being scammed.

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Matheus Ugw
map-marker Blackburn, Blackburn With Darwen

Not able to access my surveys

Branded Surveys - Not able to access my surveys

I was able to access my survey till morning but now not able to access homepage, payout links. Tried via both app and browser

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Ezinne O Qyq

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Verified Reviewer

Surveys not paying

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Dear Branded Surveys,

Thank you for allowing market researchers such as myself the opportunity to take surveys and earn some money in return for the work.

I wanted to express my concern about not receiving my payment. For the past two months, I've done surveys and barely gotten paid. Most times, I don't get paid even after I finish completing the survey.

Many people have been experiencing this issue both on the app and on the website, and it wouldn't be good for your company if people go on strike or file lawsuits. I believe this is theft. When workers put in the work and don't get paid, it is a theft of their effort and time and can be seen as exploitation.

I would like this situation resolved or action will be taken.

From,

Ezinne

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Loss:
$50
Pros:
  • Good for a side gif
  • Good if you want some quick cash
Cons:
  • Hard to get paid
  • Buggy

Preferred solution: Full refund

User's recommendation: Branded surveys is okay as a side gig, i would NOT recommend it as a full time job. Its incredibly diffiuclt to get pay even when you do the work.

Patricia H Kob

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

THEY ROB YOU OF YOUR PRECIOUS TIME!!!!

Branded Surveys - THEY ROB YOU OF YOUR PRECIOUS TIME!!!!

Total fraud/ false advertising /FRAUD

Total fraud. Abusive practices.

Must be banned. Will report it to AG. This is FRAUD online. The goal is to get as many surveys done as possible.

Each assignment gives an estimated time, number of questions. They promise youll get rewards, youll spend hours answering their questions (hundreds) but at the level of reward you (participant) is abruptly terminated. False advertising! Stay away!

Waste of time. False advertising!

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Loss:
$100
Cons:
  • Liars thieves contrasts data mining scam

Preferred solution: Apology

User's recommendation: Evil evil fake fishing company report them to the ftc

Juhi S Ngi

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Verified Reviewer

Difficulty in opening the account and dashboard

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Hello,

I joined Branded Survey on October 14 and completed many surveys, earning 718 points which have not been redeemed yet. Since yesterday (October 19), I have been trying to access my dashboard and account but have been unsuccessful due to a message appearing that says, 'Oops! Looks like you are unable to participate in our surveys.' I have not been able to find any solutions to resolve this problem. Please do what is necessary to allow me to continue my work.

Regards,

Juhi Sajna

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Preferred solution: Difficulty in opening the account

Anonymous
map-marker Albuquerque, New Mexico

I got kicked out of doing Branded surveys I don't know why I was really close to getting 5.00

You guy's told me I couldn't do no more survey's why I've been doing them faithfully and my friends and family uses my computer to do some also

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Sharlynn Lme

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Verified Reviewer
| map-marker Louisville, Kentucky

Payputs

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I'm trying to get paid out and it didn't happen so when I hit their chat button all I get is a bot that is stupid and can't read and their phone number is fake

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User's recommendation: Stay away

Phyllis D Kzy

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Verified Reviewer
| map-marker Charlotte, North Carolina

Wasted time

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They could fix the glitches that cause the survey to end before its completed therefore not giving credit to the person filling out the survey.

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Tonimarie Jjt

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Verified Reviewer
| map-marker Charlotte, North Carolina

I had a problem but it's fixed

My laptop shut down when I had finished a survey so I didn't get my points. So I restarted my laptop and opened back up branded Surveys and it's showing my points.

It's fixed and I got my points. I'm good on my points

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Mindi M Bcr

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Verified Reviewer

I cashed out didn't receive earnings!!!

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Yes, I've been a branded survey customer for some months now. I cashed out a couple of days ago for like $5.64, I believe, and I did it from bank to bank transfer.

I verified my account number and everything, and it said approved. It was within the past few days. My point balance has ranged from five-something to one-something. I recently earned back to five-something, back to one-something I've recently earned.

I've still not gotten my $5.64 in my bank. I've updated and checked every day, but it is not there.

I just want to know why you are not paying me. What is the problem?

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Loss:
$6
Cons:
  • Non payment issues

Preferred solution: Full refund

User's recommendation: Do not download and use this app unless you know for sure you'll be getting paid I cannot believe this happened to me it took me some time to do them surveys boy let me tell you

Nathan T Zxn

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Verified Reviewer
| map-marker Kingstree, South Carolina

I can't collect my reward though PayPal

It's saying my email is not matching and my email on my phone is not working I don't no what wrong with it

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User's recommendation: If you have more than one account with branded surveys make sure you use the right account

Margo L Gzv

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Verified Reviewer
| map-marker Kansas City, Missouri

Survey

Why am I being locked out of my account. I need to cash out if I cant participate I want my money.

I called.a supposed customer service number and they said I needed to give them my bank account number and routing number to unlock my account??

I asked them why in the heck would you need that!??

Oh just for security MAM??

Ok no Im not doing that. He subsequently hung up on me.

Also they wont let me get the money Ive earned out of my account.

Here is the message Branded Surveys sent me.

Cassie S.

(Branded Surveys)

Oct 9, 2024, 11:13AM PDT

Hello,

Thank you for reaching out to Branded Surveys.

Due to our security policies and procedures, we are no longer able to include you as part of our community. This decision has been made based on the results of our recent security checks.

The security and privacy of our community members and their data are of utmost importance to us, and we must take all necessary precautions to protect them.

Thank you,

Cassie

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User's recommendation: Beware of this site it’s a scam. I think they locked me out because I was making too much money. Haha